Hostway Travel values privacy and is committed to protecting its users personal information.
1. Information Collected
1.1. The information collected is voluntarily provided by users, such as name, email address, telephone number and payment information, when: (a) Interact with Hostway Travel websites and portals; (b) Makes purchase and reservation requests; (c) Registers for promotions, newsletter and talent bank; (d) Requests information or other types of communication; (e) Any other form of online contact.
1.2. It is the user's obligation to ensure the accuracy and veracity of the data provided, for which he assumes the corresponding responsibility. Hostway Travel does not assume any responsibility in the event of inaccuracy of personal data entered by the user.
1.3. Hostway Travel collects information, in a non-individualized way, about the use of the website, such as IP address, browser type, pages visited and time spent on the website. Cookies and similar technologies are used to collect this information.
2. Use of Information
2.1. Hostway Travel uses information to: (a) Make purchases, reservations and payments; (b) Disseminate marketing and communication campaigns, offers and information, whether own or from partners; (c) Provide support and assistance regarding questions and comments; (d) Update user information; (e) Personalize the browsing experience and usability of the website; (f) Disclose relevant information about our services and products; (g) Make contact by telephone, email, SMS or other means.
2.2. In non-identifiable form, the information is used to improve our website, track metrics and understand user preferences.
2.3. In the case of collecting data for future contacts, Hostway Travel will previously request the user's consent to comply with the guidelines of the General Data Protection Law, Personal Data Protection Law and General Data Protection Regulation.
3. Information Sharing
3.1. Hostway Travel does not sell or rent user information to third parties. Information may be shared with business partners and service providers that assist in the operation of the website or company, such as payment processing and data analysis, as follows: (a) Partner companies and third parties that provide services used and marketed by Hostway Travel, including hotels, companies. airlines, rental companies, payment processors, service and reservation portals, communication tools, research and analysis or others; (b) Companies and business group members or affiliates, for promotional, marketing or other purposes; (c) In a joint or non-identifiable manner; (d) Others with the user's consent.
3.3. Information collected or received through Hostway Travel websites and portals may be shared upon legal or judicial determination for processes and investigations.
4. Cookies and Similar Technologies
5. Information Security
Hostway Travel takes measures to protect users' personal information from unauthorized access or disclosure. All information provided is treated and stored following market norms and standards for a high level of security and reliability.
6. Privacy Rights
Users have the right to access, correct or delete their personal information. Please contact us to exercise these rights or if you have any questions about this policy at email@example.com.
In any contact from Hostway Travel, regarding offers and information about products or services, the user will always have the option to no longer receive such information. The user may contact Hostway Travel in order to communicate their preferences or request exclusion from marketing lists.
In the event of a substantial change in the way the personal information collected is used and the way in which it is treated, the new privacy and security policies will be communicated to the public and users through notices on the Hostway Travel websites or electronic communication.
Rua Dr. Renato Paes de Barros, 714 – 9º andar
04530-001, São Paulo - SP, Brasil
+55 (11) 4504-4444